1. Data We Collect

SnapKeys collects only the details needed to provide and secure the extension. When you sign in we keep your email address, subscription entitlement, and internal identifiers so we can confirm access to premium features. We do not capture spreadsheet contents, keystrokes, or browsing history.

1.1 Account Information

Authentication is handled by Supabase. SnapKeys retains the minimal identifiers Supabase provides for account management and support. We do not request your birth date, Social Security number, or other sensitive identifiers.

1.2 Usage Metrics

We collect aggregate, de-identified analytics about how shortcuts are used so we can understand how you use SnapKeys. These metrics never include the text or values in your spreadsheets and cannot be tied back to an individual user. You can opt-out of this data collection at any time in the extension settings.

1.3 Data Minimization & Limited Use

SnapKeys follows Google's Limited Use requirements: we collect only the information that is strictly necessary to authenticate you, verify subscription access, process billing, and keep the service reliable. We do not reuse or repurpose personal data for unrelated features, advertising, or resale. If we ever need information beyond core functionality, we will present an in-product disclosure and obtain your consent before collecting it.

2. Data Sharing & Processors

SnapKeys only shares personal data with essential service providers:

• Supabase (Auth) — authentication, secure session storage, and account management.
• Stripe (Billing) — subscription billing, fraud prevention, and payment notifications. We share your email and necessary billing details so payments can be authorized and reconciled. Stripe encrypts card data at entry; SnapKeys never sees your full card number or CVV. Stripe may collect and process additional data about you, such as information about your device, geographic location, name, and transactional information to comply with regulations and to prevent fraud, and may involve trusted fraud-prevention partners during checkout. See Stripe's Privacy Policy for more information on how Stripe stores and manages your data.

We do not disclose personal data to other third parties.

3. Security Measures

All requests to and from SnapKeys, Supabase, and Stripe are transmitted over HTTPS and encrypted in transit. Stripe encrypts payment card information at the point of entry. Access to production data is restricted to vetted senior staff using accounts secured with multi-factor authentication. We regularly review access privileges and follow industry-standard practices to protect the information we hold.

4. How We Use Data

We use your information solely to deliver SnapKeys, improve the product, and protect your account. We never sell personal information or share it with advertisers.

4.1 Service Delivery

Your email address and subscription status let us confirm that you have access to SnapKeys Pro, notify you about account issues, and provide support when you reach out.

4.2 Product Improvements

Aggregate usage data guides product decisions so we can optimize shortcut coverage and performance without reviewing any spreadsheet contents.

5. Your Choices & Rights

You control your data. If you ask us to deactivate your account, SnapKeys will remove associated personal information within 30 days unless a longer retention period is required by law.

5.1 Access & Deletion

Contact us to review or delete the data SnapKeys stores about you. We will respond within 30 days and, where possible, request that Stripe erase your billing profile. Stripe or its fraud-prevention partners may retain limited records when necessary for legal compliance or security; SnapKeys cannot access or direct those systems.

5.2 Prominent Disclosure & Consent

SnapKeys does not collect personal or sensitive data beyond what is required to deliver the extension’s functionality. If that ever changes, we will provide an in-product disclosure that explains the data involved, the purpose for collecting it, and how you can accept or decline. You will not be opted in without clear consent.

5.3 Updates To This Policy

We may update this policy periodically. When changes are made we adjust the "Last updated" date and highlight substantive revisions in product communications or release notes.

6. Contact Us

Questions or concerns? Email info@snapkeys.app.